Information and advice

We provide a confidential and impartial information and advice service to our members, which covers the following areas:

  • Welfare benefits
  • Housing issues
  • Employment
  • Education
  • Health
  • Family and personal
  • Dealing with official notices

We also offer help in completing forms such as:

  • Council Application
  • Social Security Application
  • Disability Living Allowance
  • Visa Application
  • Drafting legal/formal letters
  • Typing Service
  • Scanning and emailing service

There is a fee for these services. Please enquire when making a one-to-one appointment.

(Please contact the office, if you would like to become a member)

Please let us know if you have any specific requirements, such as language support or access needs, in order that we can book you in with the right adviser for you.

To make an appointment, call us on 020 8889 6938 or e-mail us on